Cancellation Policy
Any cancellation or changes to any order by the Buyer after confirmation of order must be in writing and are subject to the buyer which he will accept to pay to be released from his contractual purchase obligations.
Charges may vary depending on the nature of the cancellation but will not exceed 50% of the cancelled order value.
Returns Policy
Returns can only be accepted upon prior agreement with TurboMaster s.l.
All returns must be in the original manufacturers box and un-opened, originally purchased from TurboMaster s.l., and accompanied by the original invoice number of the purchase.
- All returns will be charged with a 10% restocking fee.
- New returns after 30 days will be charged a 25% restocking fee.
- New returns made over 90 days of purchase will be charged a 45% restocking fee.
- All Electronic parts, chemicals, oil products and additives are non-returnable.
- Orders cancelled before ship has a cancelation fee of 5.00 Euros
Shipping
We can ship to virtually any address in the world. Note that there are restrictions on some products to international destinations.When you place an order, we will estimate shipping and delivery dates for you, based on the availability of your items and the shipping options you choose. Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full kilo.
